Shipping

SHIPPING INFORMATION



HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?


Our clothing and accessory pieces are handmade, which means this takes us 1-3 weeks during less busier times and 3-4 weeks when we have more orders. We recommend our customers to contact us via email at laceantlers@hotmail.com or down below in the contact form with their order number.

WILL I GET NOTIFIED WHEN MY ORDER SHIPS?


You will receive an email from us once your order has shipped. If your order is shipped through Expedited Parcel or Express Parcel, you will have a tracking number attached to your email. If your package is shipped through Lettermail, you will not receive a tracking number. 


If your package is being delivered by us within Kapuskasing and Moonbeam, you will receive your package 1-3 business days from the day we have sent you your order fulfillment email. 



HOW CAN I CHECK ON THE STATUS OF MY ORDER?


We recommend our customers to create themselves an account on our website before placing your order. This can be found in the menu on the Home page. If you don't have an account, we recommend monitoring your emails to see if we have sent you an email.